Leadership through the pandemic
As we inch towards normalcy, there have been a few takeaways from the recent events of the pandemic that have allowed me to take the time to step back and both analyze and commend the progress of my team during this past year. It has also allowed me to recognize the growth that comes from discomfort and how rewarding a positive mental outlook can be. March 2020 provided a unique opportunity for my company to give back to the community.
Since last year, we have created and executed a successful, national charitable organization called Full Belly, Full Hearts. With the support of local companies such as First Reliance Bank, Domino’s, Limehouse Produce Co, Middleton Place Restaurant, and Costco Wholesale, we were able to serve over 10,000 meals to those who were left jobless due to the shutdowns. In addition, this initiative also allowed us to give back to our local hospitals through donations to assist in cancer research programs. When there is an opportunity, we take advantage of all the risks that come with new opportunities. The result of the pandemic has provided me with the special opportunity to expand nationally Charleston Hospitality Group’s franchise of Toast All Day. This has been made possible through my extraordinary team – both corporate and on-site at our restaurants. Our team includes professionals from all diverse backgrounds that believe in our company’s mission- providing an unforgettable experience for everyone we interact with. In addition, we are eternally grateful for our community who has supported us through this time- giving us the motivation we need to continue to serve them. While this past year has been stressful for the hospitality industry at large, Charleston Hospitality Group has been able to work faster and more creatively to accommodate all of our customers. This includes being prepared for our guests, creating promotions to increase our foot traffic, and mastering the art of teamwork. While we are in the industry of serving food and beverage, we are also in the industry of problem-solving. When our hospitality group is given a challenge, we accept this challenge and take advantage of the opportunities that it brings. As a CEO, it is important that my leadership directly correlates to my humanitarian beliefs and motivates my employees to always aspire for 10X more growth- both professionally and in their personal lives. This fosters an environment of compassion, success, and advancement.